Before this I play this game in different phone. I save the game with my google acc. But when I download to my new phone I need to play back from the 1st level.
Help me please.
Hi Skylar Sophie You need to do a device transfer with support . I will write up how to do this after challenges end unless support step in and offer help before then lol !
Hi Skylar , to do device transfer you need to send email to support from both devices it's very simple . On each device click on arrow bottom right , select settings bottom right ,scroll down to help and support click then select report an issue , then select device transfer . This will allow you to send an automated email to support from both devices and match them up . Support will then contact you with instructions once they have transferred . Let me know how it goes .
Please drop an email to our support team at support.rockyou.com about the device transfer. We will assist you in restoring the game progress to the new device
Customer support service by UserEcho