I've often found what I need to know in Wiki... about Westbound
That link should help you!
Best of luck,
Something you could try, go into the app clear all data. It Should reappear. Make sure you firstly have WiFi and secondly give the game a chance to download all the information it has. If lionsrams or my idea doesn't work raise a service ticket and see rock you demonstrate exactly how bad they are.
Customer support service by UserEcho