I made a huge mistake - When I had the quest to find the carpenter I accidentally finished the quest by paying gold bars for it. I did not mean to do this. Because of this I have no carpenter and therefore cannot finish buildings. I have searched my inventory (not there), uninstalled and reinstalled the game, and still no luck. I also contacted support and have not received a response. Any suggestions would be most appreciated!!!
I know what it looks like and that is why I can say for 100% sure I DON'T have it. It is not anywhere on my game, not in my inventory and not on my map. I have moved every building I have just in case it was hidden, but it is no where to be found. As I said, I uninstalled and reinstalled the game to no effect, and even contacted support but did not receive any help from them. If there is something else I should do please let me know. I play on my Kindle Fire if that helps at all.
Based on what you have written, it would appear only RockYou support can fix this,
This is the type of thing which they use to be good at addressing... but lately, no one seems to be having much luck with support.
I'd suggest opening another ticket with them and plead you case (again)... maybe you'll be one of the lucky ones!
Here's wishing you a lot of luck!
Customer support service by UserEcho