Host of Ghosts still not working for me.

Lionsram 4 years ago in Technical Issues/Bug Report • updated 4 years ago 2
A post from 4 weeks ago said Host of Ghosts was fixed... mine is still frozen.  Sent an email from my Google account (from the game menu) to support about a week ago... no reply (yet).
How long do replies take?
Host of Ghosts is fixed or isn't it?
Dear Admin-RST, as I cannot reply to your email (as it's a noreply email address)... thank your for your email to me, and your commitment to "ensure" a response "at the earliest". I sent the email at 4:17PM Dallas time today.  I look forward to your reply!
THANK YOU for fixing this issue!!! and for the quick turn around!