I assume you want to Transfer your game to a different device. The Best way to do that is to open a ticket from within your game. That way RY will know everything about your current device… making the transfer easier!
You can also go to rockyou.zendesk.com and open a ticket.
As a fellow player… Based on my years of playing,
If you need advice from other players (or just want to vent) the place is here on this Forum
DO NOT expect RY to respond to anything posted on this Forum
DO NOT expect RY to make any Global (for everyone) fixes...
Hope this helps!
Customer support service by UserEcho